Customer Programs

Recognizing that organizations and individuals have unique needs when data loss occurs, Ontrack® Data Recovery services and data recovery software solutions have been specially designed to fit your requirements – big or small.

Whether you’re part of a large corporate IT department, small business, government entity or you need data recovery for your home computer, we can help.

Solutions for Every Customer

• Corporations / Businesses - Our Corporate Support Program offers businesses streamlined processes, preferred conditions and discounts.
• Service Partners / Resellers / Referrers - IT contractors, computer repair businesses and other value-added resellers can offer world-class data recovery solutions to their customers through the Service Partner Program. Build customer loyalty, enhance your service offering and grow your revenue!
• Home Computer Users - Whether you’ve lost files on your PC or Mac, digital camera, iPod or other MP3 player, mobile phone, PDA or flash drive, we have cost-effective solutions for recovering data from virtually any type of storage device.
• Government - With data recovery facilities and processes that meet even U.S. Department of Defense specifications, Ontrack Data Recovery services are uniquely positioned to address the needs of government entities worldwide.

Ontrack Data Recovery Advantages

• Access a wide range of service options - Ontrack Data Recovery services can be provided remotely, in one of our cleanroom labs, or on-site depending on your data loss scenario. Utilize the industry’s fastest standard level of service or upgrade to Priority or Emergency service levels for the most urgent cases.
• Know your data recovery results before you pay - Why pay for data recovery if you cannot get back the files you really need? Every Ontrack Data Recovery services customer receives a complete file listing - that details which files can be recovered - BEFORE committing to recovery fees.
• Track your data recovery progress online - From the time your storage media is received to the completion of your data recovery, track progress online 24/7 through Ontrack Online.
• Try our do-it-yourself data recovery software - If your storage device has no mechanical damage, try one of the Ontrack Data Recovery Software tools to perform recovery right at your desk.