Desktop Recovery

Ontrack® Data Recovery services for desktop recovery are trusted by thousands of IT professionals and technology users whose data was thought to be hopelessly lost, damaged or impossible to retrieve.

E-mail, system, disk, password and file recovery can usually be completed immediately.

Additionally, as part of our standard desktop recovery service, we provide an Ontrack® Verifile™ diagnostic report of the recoverable data, allowing you to make an informed decision before purchasing an actual recovery. Once the recovery is authorized, you can use the Ontrack® Online secure information center to view the status and progress of your job in real time. 

Desktop Recovery Services

Our hardware, software and system engineers, along with dedicated customer service and data recovery specialists, provide world-leading service for desktop and PC file recovery customers. Kroll Ontrack offers multiple data recovery service options for recovering lost or inaccessible data from desktops. Data recovery is available for:

• Any operating system
• Any make, model or brand;  in fact, Ontrack Data Recovery services are recommended by major manufacturers
• Any generation of drives from oldest to the very newest
• All causes of data loss - from simple to the most complex and catastrophic data loss situations, including forgotten or lost passwords, viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more

Signs That a Desktop is Likely to Experience Data Loss

• Strange noises or grinding sound
• Blue screen of death
• Unresponsiveness

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What to Do When Your Desktop is Failing

• Turn off computer immediately - further operation may damage data beyond repair
• Do not restart computer
• Do not install or re-install any software
"World-leading services for desktop and PC recovery"-
• Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive - improper handling may cause more damage
• Do not use file recovery or other utility software to attempt repair for a damaged or failed drive
• Do not attempt to dry a wet computer
• Never attempt to operate any visibly damaged devices
• Contact data recovery specialists providing Ontrack Data Recovery services immediately

Leveraging long-term relationships with all major desktop manufacturers, Kroll Ontrack R&D teams have the leading-edge knowledge and tools to perform high-quality, successful recoveries, whether they be desktop hard drive recovery, disk recovery or file recovery.

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