Laptop Recovery

Laptops are particularly susceptible to physical damage as well as problems that affect data integrity or result in data loss – especially because of their portability.

Through its Ontrack® Data Recovery services, Kroll Ontrack leverages extensive data recovery experience to solve even the most challenging laptop data loss issues.

Additionally, as part of our standard service, we provide an Ontrack® Verifile™ diagnostic report of the recoverable data, allowing you to make an informed decision before purchasing an actual recovery. Once the recovery is authorized, you can use the Ontrack® Online secure information center to view the status and progress of your job in real time.

Laptop Recovery Services

Kroll Ontrack offers multiple data recovery service options for recovering lost or inaccessible data from laptops. Data recovery is available for:

• Any operating system
• Any make, model or brand: In fact, Ontrack Data Recovery services are recommended by major manufacturers
• Any generation of drives, from oldest to the very newest
• All causes of data loss, from simple to the most complex and catastrophic data loss situations ,including forgotten or lost passwords, viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more

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Signs That a Laptop is Likely to Experience Data Loss

• Strange noises or grinding sound
• Blue screen of death
• Unresponsiveness

What to Do When Your Laptop is Failing

• Turn off laptop immediately – further operation may damage data beyond repair
• Do not restart laptop
• Do not install or re-install any software
• Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive – improper handling may cause more damage
• Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
• Do not attempt to dry a wet laptop
• Never attempt to operate any visibly damaged devices
• Contact data recovery specialists to enlist Ontrack Data Recovery services immediately

Leveraging long-term relationships with all major laptop manufacturers, Kroll Ontrack R&D teams have the leading-edge knowledge and tools to perform high-quality, successful recoveries, whether they be laptop hard drive recovery, disk recovery or file recovery.

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