Discovery

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Why Kroll Ontrack?

Project Assistance To request information or to speak with a Kroll Ontrack representative in your area, please complete a project assistance form. If you'd prefer to speak with someone immediately, please call 800-347-6105.

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What is most important to you when selecting an electronic and paper discovery partner? Quality control, security of your data, credibility at pre-trial conferences and in court, comprehensive services, integrated electronic and paper review, detailed reporting, member of the international safe harbor, total cost of e-discovery? Think no expert can excel in all these categories? Then you have not worked with Kroll Ontrack.

• Credibility – Kroll Ontrack has remained at the technological forefront since its start in 1985. Not only did Kroll Ontrack pioneer data recovery technology, it developed the tools and technology fostering the growth and evolution of the e-discovery industry. Law firm and corporate clients worldwide place their trust in Kroll Ontrack to efficiently handle some of the largest online document review projects and to manage hundreds of document-intense projects each year.
  
• Quality Control – If you have ever produced data to the opposing counsel or government and then learned something went wrong in the filtering or processing stage, you know how critical it is that your discovery expert employ thorough quality checks throughout the process. At Kroll Ontrack, we have implemented extensive automated and manual quality control steps to check and double check our work. With regards to paper discovery, we are committed to achieving 97% or higher accuracy in our coding services, and more than 99.5% accuracy in our scanning services.
  
• Security – Where is your client’s proprietary data processed and hosted? Are you sending your executive’s e-mails to a facility you have never seen? Ask your discovery expert what they are doing to ensure physical and network security. We are happy to answer these questions and provide you with details about the security of your data.
  
• Project Management – With every electronic and paper discovery project, you benefit from Kroll Ontrack's dedicated project management team.  You will receive Kroll Ontrack's "milestone reports" on the progress of your project - one of the many services which make Kroll Ontrack's project management recognized as the industry's "gold standard."
  
• Project Details – Kroll Ontrack is committed to providing you with the highest level of customer support and reporting to ensure you have what you need to make better decisions about your project.  A first-of-its-kind tool in the legal technology industry, the Ontrack Discovery Customer Portal gives Kroll Ontrack e-discovery customers the power to view project information, see processing metrics, and download reports associated with your project.  Providing a window into the overall process flow, the Ontrack Discovery Customer Portal allows key members of the legal team to better forecast schedules, ramp-up staff for document review, and plan for document production.
  
• Global Locations – Headquartered in Eden Prairie, Minnesota, Kroll Ontrack operates 13 offices and seven service labs strategically located around the world. We are the only e-discovery expert that can process data in the United States, the United Kingdom and are a member of the Safe Harbor, to offer you alternatives to your international discovery requests. We also offer domestic and international coding and scanning services in several countries to assist you with cost-effective and timely paper discovery services, regardless of where your documents are located.
  
• Proprietary Technology – Kroll Ontrack has developed proprietary technology to recover and locate crucial evidence from a wide variety of systems and media types, often leading the industry in cracking new media types and formats.

It pays to develop a trusted relationship with a company that can address the unexpected. Get started with Kroll Ontrack’s electronic and paper discovery services today.

To request information or to speak with a Kroll Ontrack representative in your area, please complete a project assistance form online and someone will contact you. Or, if you’d prefer to speak with someone immediately, please call 800-347-6105.

	Electronic Discovery			Computer Forensics			Paper Discovery
	Manage large volumes of electronic information and quickly find evidence that could mean the difference between winning and losing your case.			Find hidden or hard-to-find data, recreate past computer-related conduct, or access data that you think is forever lost.			Integrate your discovery solutions to address all your document review and management needs.