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October 2004 - Volume 2, Issue 10 Newsletter Archives | Visit KrollOntrack.com
In This Issue:
FROM THE BENCH: COMPUTER FORENSIC EXAMINATIONS PLAY CRUCIAL ROLE IN RECENT CASES
THE BRILL FILES: RECOVERING FILES OTHERS FOUND IMPOSSIBLE TO CRACK
TECHNOLOGY YOU SHOULD KNOW: WHAT TO LOOK FOR WHEN HIRING A COMPUTER FORENSIC EXPERT - PART I
KROLL ONTRACK NEWS & EVENTS

FROM THE BENCH: COMPUTER FORENSIC EXAMINATIONS PLAY CRUCIAL ROLE IN RECENT CASES

Court Sanctions Defendant for Deleting Computer Files in Attempt to Hide Document Theft
Advantacare Health Partners, LP v. Access IV, 2004 WL 1837997 (N.D.Cal. Aug. 17, 2004). The plaintiffs filed suit against the defendants, former employees of the plaintiffs, alleging the defendants' newly created company competed directly with the plaintiffs' business. In support of their claims, the plaintiffs hired a computer forensic expert to examine the defendants' former work computers. The forensic expert discovered that, prior to leaving the company, one of the defendants accessed the plaintiffs' computer network, copied company confidential files, and deleted the copied files from his hard drive, in an attempt to conceal the file copying. Based on this evidence, the court granted the plaintiffs' request to make forensic copies of the defendants' current home and business computers and server. The forensic expert found that after the court issued the order, numerous computer searches for data deletion software were performed and a program called "BC Wipe" was used to delete more than 13,000 files from the defendant's home and office computers and server. The forensic expert also found an additional 100 files deleted just hours before the defendants submitted the hard drives to the plaintiffs for analysis. Based on these facts, the court ordered the defendants to permanently delete the files and authorized the plaintiffs to re-image the defendants' hard drives to verify compliance. Upon re-imaging the hard drives, the plaintiffs' expert discovered thousands of confidential files still existed on the drives. The defendants argued they could not ensure whether they had deleted all of the files because the plaintiffs failed to identify the files by name, directory, and computer. Declining to accept the defendants' argument, the court stated, "[d]efendants' behavior, from the very inception of this case, has demonstrated willfulness, fault, and bad faith." The court awarded $20,000 in sanctions and indicated that it would instruct the jury to make a negative inference concerning the deleted files.

Court Dismisses Charges Where State Fails to Produce Forensic Image of Hard Drive
State v. Kandel, 2004 WL 1774781 (Minn. App. Aug. 10, 2004). In a criminal prosecution for possession of child pornography, the state appealed a trial court's order dismissing the case against the defendant as a sanction for the state's discovery violations. Pursuant to a court order, the defendant had requested a "forensically sound" image copy of his computer hard drive, which had been turned over to the state by someone other than the defendant. When the state failed to comply with this and other discovery requests, the defendant moved to suppress any evidence derived from the computer and to have the charges dismissed. Refusing to award sanctions at that time, the district court granted the state more time to produce the disclosures. However, the state still had not produced the requests or allowed the defendant to access the computer even after several months had passed. As a result, the trial court granted the defendant's motions for suppression and dismissal. On appeal, the state argued that it did not want to lose the forensic value of the computer by giving access to the defendant since that would violate laws prohibiting dissemination of child pornography. Affirming the trial court's decision, the appellate court noted, "[a]lthough dismissal is an extreme sanction, '[t]he values sought to be achieved through reciprocal discovery will be attained only if the rules are properly observed, and to this end the trial courts must have the ability to make those obligations meaningful'."

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THE BRILL FILES: RECOVERING FILES OTHERS FOUND IMPOSSIBLE TO CRACK

*** Written by Alan Brill, Senior Managing Director for Kroll Ontrack, The Brill Files reflect his work in the field with clients who have encountered some not-so-pleasant events and what was done to remedy the situation. With more than 25 years of consulting experience, Mr. Brill has assisted organizations with a wide range of technology security issues and is an internationally recognized speaker and instructor. ***

Kroll Ontrack was recently involved in a case with one of the largest district attorney (DA) offices in the United States. The DA's office asked us, under highly confidential circumstances, if we could recover any of the more than 30,000 files stored on certain CD-ROMs. The DA's office believed these files were likely written in a foreign language. The files contained potentially valuable evidence and were completely inaccessible to the average computer user.

The DA's office came to us after another computer forensic company unsuccessfully attempted to open the files, surmising that the files were encrypted or compressed with some unknown piece of software or, alternatively, so corrupt they were unreadable and unrecognizable. Our computer forensic engineers went to work, attempting to access the seemingly inaccessible files. After completing an extensive analysis, our engineers determined the files were "GIF" (Graphics Interchange Format) files containing non-standard headers that prevented them from opening. The documents likely were scanned and saved as GIF files by a custom software application which replaced the standard headers to allow for better categorizing, coding and restoring of the files. The software application replaced the standard GIF headers with non-standard headers, making the documents readable only by the customized software application that created them - an application our forensic engineers did not have access to. Our engineers replaced the non-standard headers with standard ones, enabling the district attorney's office to open, read and analyze all 30,000-plus files.

The key to our successful recovery was not the result of an automated analysis, but was the result of critical thinking and a thorough investigation by knowledgeable, trained, and experienced computer forensic engineers. This is a great example of how diligent and meticulous work by skilled computer forensic engineers can result in recovering computer data - even when others find the code impossible to crack.

*** If you would like to explore the opportunity of Alan Brill speaking at a conference you are supporting or organizing, please contact Tommy Sangchompuphen at (952)906-4846 or at tsangchompuphen@krollontrack.com. ***

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TECHNOLOGY YOU SHOULD KNOW: WHAT TO LOOK FOR WHEN HIRING A COMPUTER FORENSIC EXPERT - PART I

*** As technology continues to play a larger role in litigation and internal company investigations, lawyers and investigators are expected to comprehend the inner workings of computers and how they relate to any computer conduct at issue. ***

Enron, Arthur Anderson, Martha Stewart, and Kobe Bryant. All of these headline stories have at least one thing in common - attorneys searching for potential smoking gun evidence buried on computer hard drives, laptops, backup tapes, and other electronic media. In cases like these, attorneys will request the assistance of computer forensic experts to access, examine, and evaluate the electronic data. In some cases, experts may also need to present their findings in court.

Regardless of the work performed, computer forensic experts must demonstrate they possess the requisite technical expertise to help a jury or judge understand and evaluate the digital data. What should you look for in hiring a computer forensic expert? What types of questions should a computer forensic expert be prepared to handle at a deposition or at trial? This article is the first in a two-part series focusing on qualifications and skills of computer forensic experts.

Hiring a computer forensic expert is no different than hiring other subject matter experts for litigation. If you are involved in an arson case, you look for a skilled arson examiner. If you are involved in a medical malpractice suit, you look for a doctor who is experienced in the particular area of medicine at issue. Similarly, in computer forensics matters, you must seek an individual having direct, provable experience with the type of technical situation at issue in your case. For example, different skill sets are required for the forensic examination of a single hard drive, as opposed to the examination of a large, corporate computer network. In addition, specialized skills are required if data recovery efforts are needed on the computer media.

When evaluating an expert's technical and professional skills, seek an expert with a solid curriculum vitae or resume. Inquire into the number and types of cases on which the expert has worked and request to speak with some of the expert's past clients. Look for published articles or books and ask if the expert has presented at conferences, meetings, or training sessions. Request information about the expert's certifications, ongoing training, and professional memberships. Since a computer forensic expert may become a witness in the case, you should also ask about the expert's testimony training and experience.

Last, and perhaps most importantly, look for an individual who will fit on your litigation team. The person you hire is another team member working toward your client's ultimate goals. Seek an individual who is available to answer your questions and who will seamlessly work with you in achieving the best possible outcome for your client.

Look for Part II of this article in next month’s Technology You Should Know column. Part II will outline some common questions you should prepare your computer forensic experts to address in front of a judge or jury.

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KROLL ONTRACK NEWS & EVENTS

Kroll Ontrack Named Top Electronic Discovery Vendor for Third Consecutive Year
Kroll Ontrack Inc. has taken top honors in the "electronic evidence discovery vendor" category for the third consecutive year in the Ninth Annual AmLaw Tech Survey. This marks the third time that an "electronic evidence discovery vendor" question has been included in the survey, which appears in the September 2004 issue of AmLaw Tech, a quarterly supplement to American Lawyer. Each time the question has been asked, Kroll Ontrack has been selected as the top choice by respondents. More than 130 law firms responded to the question, "What electronic evidence discovery vendors has the firm used in the past year?" Multiple answers were allowed. One-half of all of respondents indicated they used Kroll Ontrack’s services in the past year, marking an increase of 19 percent from the previous year’s survey.

Meet Kroll Ontrack Representatives at the Following Events:

10/21/04
E-Discovery Training Course Washington, DC
10/28/04-10/29/04 Glasser LegalWorks: Electronic Discovery and Records Retention Conference Chicago, IL
11/8/04-11/9/04 Glasser LegalWorks: Electronic Discovery and Records Retention Conference New York, NY
11/12/04-11/13/04 Paralegal SuperConference San Diego, CA
12/2/04 - 12/3/04
E-Discovery Certification Course Eden Prairie, MN
12/9/04-12/10/04 Glasser LegalWorks: Electronic Discovery and Records Retention Conference San Francisco, CA

Visit http://www.krollontrack.com/upcomingevents/ for more information on these events and others.

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KROLL ONTRACK REQUESTS YOUR INPUT

Our legal consultants, project managers, and technology experts strive to stay on top of e-discovery law. If you are aware of any additional local court rules or new cases in this area of the law, please do not hesitate to contact us by writing to mlange@krollontrack.com.

Portions of this newsletter are written by Michele C.S. Lange, staff attorney with Kroll Ontrack. Charity Delich, a Kroll Ontrack law clerk, helped prepare the case summaries. Ms. Lange has published numerous articles and speaks regularly on the topics of electronic discovery, computer forensics, and technology’s role in the law. She can be contacted by writing to mlange@krollontrack.com.

For more information about electronic discovery and computer forensic services, contact Kroll Ontrack at 1-800-347-6105 or www.krollontrack.com.

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