In The Trenches
October 2009 | Vol. 2, Iss. 10

In The Trenches



In This Issue:

Feature Article: The Technological Advantage – Using Near-Duplication and E-Mail Threading to Promote Efficiency in the Document Review Process
Litigation Minute: Ethical Considerations in Leveraging Presentation Technology
News & Events

Feature Article: The Technological Advantage – Using Near-Duplication and E-Mail Threading to Promote Efficiency in the Document Review Process

It is no surprise that most organizations today face increasing volumes of electronically stored information (ESI) that must be identified, reviewed and produced in legal proceedings. Redundant data, a natural by-product of creating documents and communicating electronically, is a principal reason for the increasing volume of ESI and a common source of frustration in the document review process.

For example, suppose a contract was drafted and e-mailed to five employees at Company X. There are now five duplicate e-mails and five duplicate contracts on Company X's computer systems. Assuming each recipient edits the contract and re-circulates it to all five employees, Company X now has 25 near-duplicate contracts and e-mail threads possessing minute differences. This process could repeat itself several times, thus exponentially increasing the number of e-mails and documents. If Company X becomes involved in litigation, all of those documents and e-mails must be quickly and cost-effectively reviewed and evaluated for possible production in discovery. In addition, the review team must often ensure that all of the duplicates, near-duplicates and e-mail threads are treated consistently, e.g., redacted in the same way and/or flagged as privileged.

While de-duplication and duplicate synching technologies have, for several years now, facilitated the automatic identification, comparison and consistent treatment of exact duplicates, e.g., the original five e-mails and attachments in our example, there has been no easy way to do the same with near-duplicates and e-mail threads until now.

Cutting-edge e-mail threading and near-duplicate identification technologies present a powerful new way to promote speed, efficiency, accuracy and consistency in the document review process by allowing reviewers to easily identify, group and compare similar documents and e-mails.

Near-Duplication
Near-duplicate technology allows reviewers to quickly and easily identify and compare documents that are very similar to one another but are not exact duplicates – perhaps because they differ from one another in formatting, file type or content, i.e. words, phrases or sentences. Sophisticated near-duplicate tools can also be used to indentify redundant data that is written in different languages.

This technology works by assessing the document set's similarities, identifying the most uniquely representative documents as the "core" documents. All related documents are then grouped together around these cores. Once the core document is identified, the reviewer can determine quickly whether the other documents surrounding the core can be discarded as irrelevant or whether any differences among the documents warrant a further, more in-depth review. This technology also provides the review team with the ability to make privilege and relevancy determinations for the entire group of documents that are formed around the core.

Some key specific features of advanced review platforms that offer near-duplicate technology include:

  • Side-by-side comparisons of text and work product. Ability to quickly identify what is dissimilar between near-duplicates, including any redactions/annotations, document comments and categorizations.
  • Customizable relevancy thresholds. Allows the customization of the required similarity threshold of specific documents in order to be categorized as near-duplicates.
  • Near-duplicate synching. Synching allows any categorization or comments to automatically apply to the entire near-duplicate set, ensuring consistency and increased review speed.

To follow through on our example above, this technology would allow Company X's attorneys to quickly and easily identify, group and compare all drafts of the contract, thereby ensuring that they are all redacted, annotated and categorized consistently.

E-Mail Threading
E-mail threading technology allows reviewers to identify, group and review e-mail conversations based on their content. E-mail threads can be identified in one of three ways: (1) by subject lines, (2) application-specific conversation identifications (a unique identifier placed by certain e-mail applications such as Microsoft® Outlook® or IBM Lotus Notes® on e-mail threads) or (3) the actual content of the e-mails. Identifying e-mail threads based on the actual content is the most reliable method as it will not fail to recognize a thread when a subject line changes or when the communication is transmitted via different e-mail applications.

Threads can be displayed in list view or in a graphical diagram that depicts the lines of communication in a given thread. An e-mail thread typically consists of an initial e-mail and any subsequent replies, forwards, etc. This technology will also identify the earliest and latest e-mail in the chain, which allows users to review an entire conversation from either the "top" or "bottom" of the thread. Like the near-duplicate technology, the use of threading technology can significantly enhance the speed, accuracy and consistency of review decisions, especially in light of the volume and importance of e-mail in most electronic discovery projects.

Litigation teams can greatly increase the effectiveness and quality of their document review by empowering the review team with near-duplication and e-mail threading technologies. Eliminating redundant data and organizing the document set before review will save time by decreasing the volume of documents, enhancing consistency by grouping together similar documents and e-mails, improving accuracy by providing a relational context between the documents and informing case strategy by identifying documents conceptually related.

Special thanks to Gina M. Day, Esq., Kroll Ontrack legal consultant, for her assistance in writing this article. In her role, Ms. Day helps guide other attorneys and legal professionals through the complexities inherent in the collection, production and use of electronic evidence. She also provides information and advice on legal technology issues concerning electronic discovery, computer forensics and the incorporation of traditional paper discovery into a unified electronic review platform. She can be reached at gday@krollontrack.com for questions or comments.

Litigation Minute: Ethical Considerations in Leveraging Presentation Technology

Ethical obligations exist in all aspects of litigation – including the use of trial presentation technology. Although specific ethical obligations are not yet formally recognized by the ABA Model Rules of Professional Conduct, the Rules do state that every lawyer possesses an ethical duty of candor and must represent facts accurately (ABA Model Rules of Professional Conduct 3.3). Certainly this duty extends to the use of demonstratives at trial; however, as a practical matter, lawyers are often left to rely on their own judgment.

Based on lawyers' ethical obligations, a balance must be achieved between prejudice and persuasion. In regard to trial presentation techniques, it is important to ensure the truth is not compromised by an overuse of creativity in the presentation design process. Specifically, this balance includes considerations regarding the use of scaling, icons and color on demonstratives.

  • Scaling. Counsel may have to present data in a table, graph or chart. The scale of these graphics may be used to accentuate or minimize the data depending on the design. This could dramatically impact the immediate message reflected to the jury or judge if prepared inaccurately.
  • Icons. In order to convey points that may otherwise necessitate a lengthy explanation, an icon may be created to visually define the concept. Icons can also construct a pattern in a given situation that is more easily identifiable by the eye than text alone.
  • Color. A presentation can use color to communicate readily identifiable messages and to emphasize, minimize or sort critical information.

Avoid the ethical gray area that may be present in leveraging presentation technology by using scaling, icons and color techniques appropriately in demonstratives. In addition, be sure to use the most direct path to tell the story to ensure ethical obligations are met while providing jurors with a complete story from which to draw their conclusions. It is also important to avoid over-decorating demonstratives. The primary goal of utilizing demonstratives at trial is to communicate key messages – not make the exhibits look good. Finally, do not over try the case by attempting to impress jurors with legal or technical acumen. A simple message and accurate demonstratives will go a long way toward meeting ethical obligations and achieving victory at trial.

News & Events

Enhanced E-Discovery Certification Course Propels Litigation Teams to New Heights
Given the current economic conditions, corporate clients are being forced to cut back legal and IT budgets, while the threat of sanctions due to improper ESI handling continues to rise. Become an e-discovery expert to prevent your firm or corporation from becoming the next headline. Kroll Ontrack's 2009 E-Discovery Certification Course is ideal for legal and technical professionals of all levels, especially in-house counsel, law firm attorneys, litigation support professionals, paralegals, IT staff and members of the judiciary. Upon completion of this program, you will be able to make informed decisions regarding ESI, be prepared to negotiate at the meet and confer and understand the most current e-discovery law. For more information and to register for the October 29-30 or an upcoming course, visit www.krollontrack.com/certification-courses/.

Download Kroll Ontrack's Recent Podcast, "State Rulemaking Activity, E-Discovery Tips and Production in Texas"
In this edition of the ESI Report, host Gina Jytyla, Managing Staff Attorney in the Legal Technologies division at Kroll Ontrack, welcomes Linda Sharp, Senior Legal Consultant, Jonathan Sachs, Regional Leader – Northeast Discovery Services, and Andrea Marshall, Legal Consultant from Kroll Ontrack to discuss state rule-making activity since the enactment of the 2006 amendments to the Federal Rules of Civil Procedure. Specifically, they will discuss the various approaches in three states: Texas, California and New York – and will explore best practices to efficiently navigate the e-discovery process. In the Bits and Bytes Legal Analysis segment, Kroll Ontrack Legal Correspondent Kelly Kubacki will take a look at the discovery order issued in In re Weekly Homes, L.P. To listen to the podcast, visit www.krollontrack.com/redir/1009TexasRulesPodcast-ITT.asp.


Meet our representatives at the following events:

10/26/09 – 10/28/09

Techno Forensics

Gaithersburg, MD

10/28/09

IT Leadership Forum

Florham Park, NJ

10/29/09 – 10/30/09

E-Discovery Certification Course

Eden Prairie, MN

10/30/09

3rd Annual COALSP eDiscovery Summit

Denver, CO

10/29/09 – 11/1/09

NFPA

Portland, OR

11/10/09

PBI

Philadelphia, PA

11/11/09 – 11/12/09

General Counsel West

San Francisco, CA

11/12/09

EDI Reception

Washington, D.C.

11/14/09

IPMN

Minneapolis, MN

11/17/09

Civil Litigation: E-Discovery

Webcast

12/1/09 – 12/2/09

Controlling Legal Costs

New York, NY

12/3/09 – 12/4/09

E-Discovery Certification Course

Eden Prairie, MN

2/1/10 – 2/3/10

LegalTech 2010

New York, NY

Ongoing

Washington Metropolitan Area Corporate Counsel Association

Washington, D.C.

Visit www.krollontrack.com/upcoming-events/ for more information on these events and others.

Back To Top

We Request Your Input

This newsletter was written by Kelly Kubacki, Kroll Ontrack Law Clerk, with assistance from Regina Jytyla, Kroll Ontrack Managing Staff Attorney. Ms. Kubacki can be contacted by writing to kkubacki@krollontrack.com.

For more information about electronic discovery and computer forensics services, contact Kroll Ontrack at 800 347 6105 or visit www.krollontrack.com.

Kroll Ontrack/TrialGraphix


9023 Columbine Road | Eden Prairie, MN 55347 | 800 347 6105


Subscription Information

Recently you provided us with permission to send you updates via e-mail. Your information is exclusive to Kroll Ontrack Inc. and is used only to provide information that may benefit you. Kroll Ontrack Inc. does not supply customer information to other third party marketers.

If you would like to change your subscription options, including choosing not to receive any newsletters or sign up for additional newsletters, please visit the link below to access our newsletter service center and follow the easy, on-screen instructions.

www.krollontrack.com/newsletter-center/login.aspx

This document does not provide legal or other professional advice and should not be relied upon as anything other than a starting point for research and information on the subject of electronic evidence.

© 2009 Kroll Ontrack Inc. All material contained within this publication is protected by copyright law and may not be reproduced or transmitted, in whole or in part, without the express written consent of Kroll Ontrack Inc.