Data recovery with proven success

Kroll Ontrack has performed over 500,000 successful data recoveries.

Our data recovery specialists will exhaust all options to recover your data. Backed by the world’s largest R&D team, they have the knowledge and ability to create custom data recovery solutions.

Data recovery from all types of storage media

If data can be stored on it, we can recover data from it.

Hard Drive SSD Server RAID Virtual Cloud Mobile Tape

Timing is critical

We understand data can be very time-sensitive and offer different service levels to meet our customer’s needs.

Standard

5-7 business days

Priority

2-5 business days

Emergency

Hours


At each level - engineers analyze your media, determine the condition of the data and provide you with an online report showing all recoverable files BEFORE making decisions to proceed with a data recovery service. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive).

Our services are tailored to your needs

If your storage suffered from physical damage – recovery in Cleanroom labs is the only option. For other data loss scenarios we can perform fast and secure Remote Data Recovery or send our team of experts for on-site recovery. Pick the right option for you.

Cleanroom

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Remote Data Recovery

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On-site

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Know what can be recovered before paying for a full recovery

We want you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes a Verifile™ Online Data Report which lists the recoverable files and the condition of each. This will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.

Your data recovery is in safe hands

We respect personal and critical data. When you entrust your data to Kroll Ontrack, you can know that we'll take every precaution to guard it like our own.

Kroll Ontrack is the global pioneer of data recovery, trusted by 50,000 people and businesses in similar situations, including NASA, who trusted Kroll Ontrack to recover data from the Columbia Space Shuttle.

Track your recovery

Our customers have the ability to track their data recovery every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.

Please provide details of your data loss

Your data recovery specialist will call you within 30 minutes (7AM-6PM CST Monday-Friday)
Free service consultation and quote
Receive service order number instantly
After business hours, you will be contacted the following business morning

 

The information contained in the form above is used for the free consultation to assess your data loss and determine solutions and pricing options. Kroll Ontrack does not supply customer information to other third party marketers.

Start recovering your data!

Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organisations to an individual who may have lost digital photos or study assignments and everyone in between.

Call us 800.872.2599 Request free online quote

DIY data recovery

If your storage device is working properly and without physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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