Thursday, March 26, 1998

Ontrack defines new standard in Unix Data Recovery Market

Ontrack (Nasdaq: ONDI) today announced that it is setting the new standard in the Unix data recovery market with the introduction of its streamlined collection of tools and techniques. Designed to broaden recovery capabilities and shorten recovery time, this robust toolset will provide customers with the industry’s most powerful Unix recovery option available.

"Due to the large number of operating system variants, Unix-based data recoveries are some of the most challenging and time-consuming to complete," said Chuck Crymble, director of development engineering at Ontrack. "Our enhanced Unix recovery procedures and newly developed toolset have strengthened and standardized our process, giving us the ability to perform even the most difficult recoveries in a timely manner, saving users the expense and inconvenience of added downtime."

Ontrack engineers have performed recoveries on over 150 types of Unix-based systems up to 300 Gigabytes in storage capacity. During 1997, Ontrack engineers serviced more than 1,000 Unix customers suffering from a broad range of problems, including logical volume management, RAID corruption, reinstallation problems, and kernel corruption. With its new toolset, Ontrack will continue supporting all Unix-based operating systems, but will provide additional support for the more common systems, including Sun, SCO, HP, AIX, SGI, and Linux.

Unix-based operating systems are typically used to store high-end, large capacity mission-critical applications such as database, graphics, and Web development and management files. One recent Ontrack Unix data recovery customer was a hospital who was unable to access the MRI images and critical case notes of a cardiac surgical patient. The hospital had stored the images as files on a hard drive; when the hard drive failed, they lost access to the data. Due to uncontrollable circumstances, the clinic did not have the option of repeating the MRI test; they needed these images recovered as quickly as possible to provide the patient with a diagnosis and proceed with surgery. Using their new tools and techniques, Ontrack engineers were able to recover 100% of the hospital’s critical data.

Ontrack, the world leader in data recovery, specializes in software and services that help computer users protect their valuable data. Ontrack uses hundreds of proprietary tools and techniques to recover lost or corrupted data from any storage device and operating system. Ontrack can be reached through its World Wide Web site at Ontrack Data Recovery or by calling 800-872-2599. In addition to its Minneapolis headquarters, Ontrack operates data recovery labs in Los Angeles, San Jose, Washington D.C., Tokyo, London, and Stuttgart. ###