Friday, August 15, 2003


The Largest Blackout in North American History Hits US and Canada

MINNEAPOLIS – Aug. 15, 2003 – File corruption and data loss often occur when it's least expected -- as a result of a blackout, flood, or natural disaster. Yet even if business plans, financial spreadsheets or important emails are “lost” or appear to be “gone,” they are most likely recoverable if the appropriate steps are taken from the outset. Kroll Ontrack Inc., provider of Ontrack Data Recovery products and services and a wholly owned subsidiary of Kroll Inc. (NASDAQ: KROL), is offering service discounts of 20 percent on its standard-level data recovery services, as well as free diagnostic advice, to those companies and individuals who are at risk of losing data due to the blackouts. Ontrack recommends that computer users fearing loss of their vital information review the following tips before assuming that the damage is permanent:
  • Never assume that data is unrecoverable, no matter what it has been through;
  • Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged;
  • Do not attempt to operate visibly damaged devices.
  • For mission critical situations, contact a data recovery professional before any attempts are made to reconfigure, reinstall or reformat.

"Ontrack’s technology allows us to recapture data that has been corrupted or seemingly destroyed due to blackouts,” said Jim Reinert, Director, Ontrack Data Recovery. "With businesses and individuals storing most of their valuable information electronically, it’s essential to implement solid disaster recovery plans for quick, easy data recovery and protection against similar problems in the future." Reinert added that the company’s patented Remote Data Recovery™ service, the only one of it’s kind in the world, would be particularly beneficial for those businesses and individuals who did not experience any physical damage to their hardware or storage media.

Data recovery products from Ontrack are available for both businesses and personal users. Residents in the affected areas interested in Ontrack's advice and service discounts should contact Ontrack via their Web site at or by calling 800-872-2599.

About Kroll Ontrack Inc.
Kroll Ontrack Inc. provides Ontrack Data Recovery services and software and electronic evidence solutions to help individuals, companies, law firms and federal agencies quickly and cost-effectively recover electronic information. It is a wholly owned subsidiary of Kroll Inc. (Nasdaq: KROL), the world's leading risk consulting company. Formerly known as ONTRACK Data International, Inc., Kroll Ontrack operates as Kroll's "Technology Services Group," one of five businesses dedicated to providing clients worldwide with practical, integrated solutions to mitigate risk.