Tuesday, July 27, 2004

Ontrack Data Recovery and Network Appliance Team to provide a rapid e-mail recovery solution

Powercontrols™ software works with Netapp® Snapmanager® for rapid recovery from exchange backups

MINNEAPOLIS, Minn., and SUNNYVALE, Calif., -- July 27, 2004 -- Ontrack Data Recovery, the largest, most experienced and technologically advanced provider of data recovery products and services in the industry, announced today that it is working with Network Appliance, Inc. (NASDAQ: NTAP), the leader in advanced networked storage solutions for today's data-intensive enterprise, to provide a joint solution that combines Ontrack’s PowerControls™ software for Microsoft® Exchange, with NetApp SnapManager for Microsoft Exchange software. The combined solution, called Single Mailbox Recovery with SnapManager for Microsoft Exchange (SMBR), improves service to internal clients, reduces infrastructure expenses, and provides significant time savings for Exchange administrators.

SMBR, a customized version of Ontrack® PowerControls™ Mailbox Recovery Software, addresses the difficulties associated with restoring e-mail from full backups by quickly restoring individual mailboxes, messages, folders, attachments, and other elements from existing backup Microsoft Exchange Server database (.EDB) files. With NetApp SnapManager for Microsoft Exchange, customers get a comprehensive yet simplified data management solution for hosting and automating backup and restoration of Microsoft Exchange–based storage groups using Fibre Channel SAN or iSCSI over Ethernet. Together the products provide IT managers with a high-performance tool that slashes restore time, eliminates brick-level backups, and increases availability and reliability, resulting in significant cost and time savings.

“The powerful combination of NetApp SnapManager and SMBR is an excellent recovery option that provides fast, accurate, cost-effective backup and recovery of Microsoft Exchange data for our customers,” said Rod Mathews, senior director of Windows Marketing at Network Appliance.

Jim Reinert, sr. director of Software and Services for Ontrack Data Recovery, explained that Ontrack is dedicated to providing the data management industry with the highest-quality software solutions to help companies deliver more effective recovery options for their customers. “SMBR software is an excellent complement to the current Network Appliance™ SnapManager solution and will greatly simplify the process for single mailbox recovery,” said Reinert.

Ontrack Data Recovery recently released PowerControls & SMBR version 2, which offers enhanced searching capabilities, support for Exchange Server 2003, Exchange server log files, and new ExtractWizard agents. NetApp Single Mailbox Recovery software is available immediately from Network Appliance. Ontrack® PowerControls™ is available by calling Ontrack at 1-800-872-2599 or online at www.ontrack.com.

About Single Mailbox Recovery Software
Single Mailbox Recovery is a customized version of Ontrack Data Recovery’s PowerControls software. SMBR helps solve the increased storage management needs of IT by offering a more efficient and cost-effective solution for mailbox recovery. With an Advanced Find feature, administrators can save time by searching across all mailboxes in an archive .EDB file, quickly locating and restoring the requested data. SMBR also features a new, powerful, and easy-to-use tool called the “ExtractWizard,” which allows administrators to restore an online backup to any alternate location that is not an Exchange server. The SMBR ExtractWizard is designed to work together with existing Exchange backup software. The feature eliminates the need for a duplicate Exchange Server, otherwise known as a Recovery Server, to perform the restore of an online backup.

About Network Appliance
Network Appliance is a world leader in unified storage solutions for today's data-intensive enterprise. Since its inception in 1992, Network Appliance has delivered technology, product, and partner firsts that continue to drive "The evolution of storage.™" Information about Network Appliance solutions and services is available at www.netapp.com.

About Ontrack Data Recovery
Ontrack Data Recovery (www.ontrack.com) is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities, using its hundreds of proprietary tools and techniques. Ontrack Data Recovery is a brand name of Kroll Ontrack Inc., which operates as the Technology Services Group of Kroll Inc., the global risk consulting company. Kroll is an operating unit of Marsh Inc., the risk and insurance services subsidiary of Marsh & McLennan Companies, Inc.