Tuesday, April 13, 2004

Ontrack Data Recovery™ opens new offices serving southern U.S.

New Florida and Texas locations offer dedicated local service and bilingual capabilities for Spanish-speaking market

MINNEAPOLIS, April 13, 2004 – Answering the growing demand for data recovery services and solutions in the southern United States, Ontrack Data Recovery™, the largest, most experienced and technologically advanced provider of data recovery products and services in the industry announced today new office openings in Miami, Florida and Austin, Texas.  Leveraging strong bilingual support, Ontrack is dedicated to meeting increased community demands and providing partnership opportunities for businesses seeking to enhance their own offerings.

 

“Because data recovery is a mission-critical business requiring 24/7 local service, it is imperative that customers – regardless of their preferred language – are offered dedicated local support any hour of the day,” said Todd Johnson, vice president of Business Development and Sales Operations for Ontrack Data Recovery. “With quality customer service being a top priority as well as the prominent Spanish-speaking population in the region, our goal is to respond to our customers’ unique needs with market-specific solutions. Ontrack’s experience operating offices around the world demonstrates our dedication to the customer at a local level.”

 

Already offering nationwide Spanish-speaking support through its customer and data service representatives, Ontrack’s Miami and Austin locations’ bilingual management will also improve business development opportunities for Ontrack’s partners. 

 

With a wide range of data recovery services and software solutions, Ontrack Data Recovery helps business customers and end users protect, save and recover important data.  Ontrack Data Recovery offers everything from do-it-yourself software to customized service solutions allowing recovery anywhere, anytime from virtually any operating system, storage or media type and cause of data loss.  Additionally, Ontrack is the only company in the industry offering Remote Data Recovery™ services with lab-quality recovery performed through a secure connection – the industry’s quickest, most convenient and cost-effective solution.

 

The Miami and Austin offices bring the total number of Ontrack global locations to 16, including U.S. offices in the Los Angeles, New York, Minneapolis and Washington D.C areas.  Ontrack’s Austin Office is located at 1025 Main Street in Bastrop, Texas and may be reached by telephone at 888-427-1162.  Ontrack’s Miami Office is located at 1200 Brickell Avenue in Miami and may be reached by telephone at 305-789-7100.  Customers interested in Ontrack Data Recovery services can call Ontrack’s 24-hour service line at 1-800-872-2599.

 

About Ontrack Data Recovery
Ontrack Data Recovery™ (www.ontrack.com) is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Ontrack Data Recovery is a brand name of Kroll Ontrack Inc., which operates as the Technology Services Group of Kroll Inc. (NASDAQ: KROL).