Wednesday, August 11, 2004

Ontrack Data Recovery offers back to school tips to protect data on your laptop

Increased popularity of laptop computers means more risk of data loss for students

MINNEAPOLIS – Aug. 11, 2004 – As most students prepare to head back to school, many will be packing laptop computers in addition to the usual pencils and notebooks. With research firm Gartner reporting that laptop sales in 2002 were up 38 percent for college students and 37.3 percent for students in kindergarten through grade 12, it’s clear that laptop computers are quickly becoming a vital part of the scholastic experience. However, with more laptops in use comes more danger for data loss.

“Laptop computers are an excellent way for today’s students to manage their workload, but protecting the data on those computers isn’t as simple as securing a notebook in a locker,” said Jim Reinert, sr. director of Software and Services for Ontrack Data Recovery. “Students need to be careful with their laptops to avoid both physical damage and other problems that could affect the integrity of their data. If problems do occur, it’s also important they know that data recovery is always an option.”

To help students protect against laptop data disasters, Ontrack Data Recovery, the largest, most experienced and technologically advanced provider of data recovery products and services worldwide, offers several tips:

  • Laptops. Not as rugged as many like to think - When laptops are being docked, moved or transported, the greatest of care should be taken to prevent unnecessary shock or impact. Set up your computer in a dry, cool, controlled environment that is clean and dust-free. Placing your computer in a low-traffic area will protect your system and storage media from harmful jarring or bumping.
  • Use a sturdy, well padded laptop bag – Using just a back-pack or brief-case may not provide the protection a laptop needs during transportation. Make sure your laptop has plenty of built-in padding for protection.
  • Backup your data regularly - Creating regular backups is one of the most effective ways to protect you from losing data. Back up data at least once a week on a reliable medium (CD, DVD, USB flash drives or Internet backup), always verifying that the correct data is backed up.
  • Run a virus scan and update it regularly - Computer viruses are one of the worst enemies to your computer. Good anti-virus software tests your system for sequences of code unique to each known computer virus and eliminates the infecting invader. Also beware of spyware, a common problem brought about by Web surfing and downloads that can cause complications with your computer’s efficiency. There are several programs available on the internet that can assist with the removal of most spyware programs.
  • Be aware of strange noises - If you hear a strange noise or grinding sound, turn off your computer immediately and call an expert. Further operation may damage your hard drive beyond repair.
  • Do not use file recovery software if you suspect an electrical or mechanical failure - Using file recovery software on a faulty hard drive may destroy what was otherwise recoverable data or worsen the physical failure.
  • Use Auto-Save features – Most software applications have Auto-Save features that will save the project or document you have open at a preset intervals. For laptop users, a good time interval to use is every 5 minutes.
  • Be battery-level aware – If you are going to be using the laptop for long hours, be sure to try and find an electrical outlet to plug into. Some laptops will shut down quickly when a specific low battery level is reached and important documents may be lost.
  • If you do experience a data loss, Ontrack can help - Even the best maintenance program cannot always prevent system crashes or data loss. Ontrack offers a wide array of data recovery solutions, ranging from In-lab and Remote services to cost-effective do-it-yourself EasyRecovery™ software. Contact Ontrack for immediate assistance at 1-800-872-2599 or online at www.ontrack.com.

About Ontrack Data Recovery
Ontrack Data Recovery (www.ontrack.com) is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities, using its hundreds of proprietary tools and techniques. Ontrack Data Recovery is a brand name of Kroll Ontrack Inc., the technology services subsidiary of Kroll Inc., the global risk consulting company. Kroll is an operating unit of Marsh Inc., the risk and insurance services subsidiary of Marsh & McLennan Companies, Inc.