Friday, June 18, 1999

Ontrack announces availability of first “do-it-yourself” data recovery software specifically for worm.explorezip virus

ONTRACK Data International, Inc. (NASDAQ: ONDI), the world leader in data recovery services, announced today that it has released the first “do-it-yourself” data recovery solution for data lost as a result of the Worm.ExploreZip virus, after announcing successful recovery using in-lab and Remote Data Recovery methods last Friday.
The worm virus travels by sending e-mail messages to users and uses Microsoft Outlook, Outlook Express, and Microsoft Exchange to mail itself out by replying to unread messages in a user's Inbox. Ontrack has had success with in-lab and Remote Data Recovery™ recoveries, but the volume of people affected by the worm virus pointed to the need for a “do-it-yourself” solution. “After recovering data throughout the week using in-lab and RDR recovery methods, Ontrack recognized the need to create Tiramisu™ for Worm.Explore Zip, a safe “do-it-yourself” software option for customers infected by the worm virus,” said Jim Reinert, Ontrack director of product marketing.
Ontrack engineers have been working overnight and throughout the weekend, recovering data lost by the virus which infected many computers late last week. “Due to the complexities of this virus and the way in which it travels, we've seen data losses from as many as 1,000 computers per company and saw the need to offer technically savvy customers a ‘do-it-yourself' solution,” added Reinert. As part of the Ontrack Tiramisu product line, this “do-it-yourself”, same day recovery solution, is available for $395. The Tiramisu for Worm.ExploreZip solution helps users recover Microsoft Word, Excel and PowerPoint document files on Win95, Win98 and WinNT systems.
Unlike some recovery utilities, which put data at risk by attempting to repair and rewrite the corruptions on the original drive, this software never writes on the original drive and its evaluations are non-invasive, thereby offering continuous protection of the original data.
When a suspected data loss occurs, the user can download the “do-it-yourself” recovery tool from the Ontrack Web site ( and copy it to a DOS-boot diskette. Before beginning the recovery process, the user should first use commercial anti-virus software to clean Worm.ExploreZip from the system. The user then reboots the computer with the DOS-boot diskette, runs Tiramisu for Worm.ExploreZip and selects the volume to recover. Next the program will extract all Microsoft Office files that can be found to a destination path selected by the user. The files will be available as F#######.DOC, .XLS or. PPT.
“The success rate will vary depending on the fragmentation of the hard disk and the size of the files to be recovered,” said Reinert. “The less fragmented the hard disk and the smaller the files, the higher the success rate.”
Technical information and detailed operating instructions for Tiramisu for Worm.Explore.Zip are on the Ontrack Web site,
Ontrack, the world leader in data recovery, specializes in services and software that help computer users access and recover their valuable data. Using hundreds of proprietary tools and techniques, Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices. Ontrack can be reached through its World Wide Web site at or by calling 800/872-2599 (612/937-5161). In addition to its Minneapolis headquarters, Ontrack operates data recovery centers in Los Angeles, Washington D.C., New York, Tokyo, London, Paris and Stuttgart.
ONTRACK, REMOTE DATA RECOVERY and TIRAMISU are trademarks or registered trademarks of ONTRACK Data International, Inc. in the United States and/or other countries. All other brands and product names are trademarks or registered trademarks of their respective holders.