Wednesday, May 23, 2012

Kroll Ontrack announces data recovery breakthrough on Apple personal devices

Kroll Ontrack today announced new data recovery techniques to address logical failures, or operating system (OS) failures, on personal Apple devices, including iPhones, iPads and iPod touches. Equipped with proven recovery capabilities and a full range of

MINNEAPOLIS, May 23, 2012Kroll Ontrack, the leading provider of information management, data recovery, and legal technology products and services, today announced new data recovery techniques to address logical failures, or operating system (OS) failures, on personal Apple devices, including iPhones, iPads and iPod touches. Equipped with proven recovery capabilities and a full range of data recovery tools for both logical and physical failures, Kroll Ontrack offers the most comprehensive data recovery service offering for Apple devices on the market today. With a diagnostic report that shows the quality of recoverable Apple device files, customers know exactly what will be returned to them prior to committing to the cost of the recovery.

Building on its long history of providing the highest recovery success rates and delivering the most robust Mac recovery toolset in the industry, Kroll Ontrack has developed specialized tools and the unique ability to recover data that is logically inaccessible on the Apple device’s permanent storage. Common logical failures leading to data loss are deleted files, corrupt software, misplaced passwords and OS upgrade issues.

According to CNBC’s All-American Economic Survey, over 50 percent of U.S. households own at least one Apple product, such as an iPad, iPhone or iPod touch. Consistent with the widespread adoption of Apple devices, are an increasing array of backup options -- whether it be the cloud or backup software. However, when individuals go to reach for their backup, it may not be up to date, accessible or good. As a result, Kroll Ontrack has seen a 350 percent increase in personal Apple device recovery requests in the past 12 months. The most requested data to be recovered from these devices are photos/videos and contacts followed by notes and text messages. In addition to the increase in personal device activity, Kroll Ontrack has also recovered over 1.1 petabytes of data from Apple devices in the past 12 months, which is a 16 percent increase over the prior 12 months.

“Apple devices are well known for their ease of use, amazing high quality graphics, high tech innovation and transport mobility, and as a result, we see more critical data being stored on these devices and a greater sense of urgency to recover this data in the event of data loss,” said Troy Hegr, technology manager, Kroll Ontrack. “Kroll Ontrack can successfully address any and all Apple data recovery situations, ensuring users have access to the data they want and need.”

About Kroll Ontrack Inc. 
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery, document review and ESI consulting. Kroll is a subsidiary of Altegrity, an industry-leading provider of information solutions. For more information about Kroll Ontrack and its offerings please visit: www.krollontrack.com.

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Media Contact: Erin E. Burke, 212-331-8417, erin.burke@text100.com