We Recover Data:
Free evaluation in 4 hours*

Simple 4-step process

Designed with you and your data in mind.

Your dedicated specialist will guide you every step of the way from your consultation, through the recovery process and until you can view your data again.

Try our Freeval service

Discover what is recoverable quickly, easily and without commitment

Send us your damaged storage media and receive a free evaluation report within four hours*

*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.

Single Hard drive Recovery

Our simple process quickly provides you with the information you need to make an informed decision about your recovery.

Know what can be recovered before paying for a full recovery

Our service allows you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes an option to receive a Verifile™ Online Data Report which lists the recoverable files and the condition of each. If selected, this will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.

Your data is in safe hands

We respect personal and critical data. When you entrust your data to Kroll Ontrack, you can rest assured that we'll take every precaution to guard it like our own.

Kroll Ontrack is the global pioneer of data recovery, trusted by over 50,000 people and businesses in similar situations, including NASA, who trusted Kroll Ontrack to recover data from the Columbia Space Shuttle.

Track your recovery

Our customers have the ability to track their data every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.

After my hard drive experienced physical damage, I contacted Ontrack to recover my data. The level of customer service that I received was outstanding. I was constantly kept up to date on the status of my recovery, and the entire process was quick and hassle-free.

Brigid Massaro, GE Healthcare

We just wanted to send a letter to you to thank you for recovering the pictures and videos from our damaged iPad. In June our IPad had been severely damaged when it fell off the back of the car in a drive way and was run over at least twice. We were so incredibly happy with our recovery, we had several years of family history and events recorded on the iPad that were irreplaceable. Hopefully we will not have to go through something like this again, but it is great to know that there is a company like Kroll Ontrack out there to help people get their precious memories and critical data back when the worst happens.

Thank you all so much!

Jim and Cathy Smiley