Freeval Service
Free Diagnosis & Data Recovery Service Starting at $300

When data is lost, discover what is recoverable quickly, easily and without commitment. You will receive a free phone consultation and an in-lab media evaluation. During this process, Data Recovery Consultants will assess your data loss to determine the best and most-cost effective solution.

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Free Phone Consultation

  • Assess your data loss to determine the best, most cost-effective solution
  • Provide data recovery service methods and service level options
  • Advise on next steps to begin your free evaluation
  • Coordinate free shipping to a Kroll Ontrack lab


Free In-lab Media Evaluation

  • An expert will inspect your media typically within 4 hours of the media arriving at our labs
  • Create a free evaluation report detailing the specifics of your data recovery case
  • Propose recovery options with a fixed pricing quotation


Data Recovery

  • Overcome internal and electromechanical problems with your media in order to image the raw data
  • Rebuild and repair the file structures from the image
  • Extract the recovered data to new media


Data Return

  • Return your data on an encrypted USB drive via next day service
  • If requested, organize secure online file transfer of a subset of time sensitive files (less than 1GB)
  • Provide any support needed to ensure your data is successfully restored

How Fast Do You Need Your Data Back?

Choose a schedule that will work for you and your recovery, with a guaranteed free evaluation:

 

Standard

Freeval Analysis
Approximately 4 hours

Data Recovery
3-7 business days

Priority

Freeval Analysis
Approximately 4 hours

Data Recovery
2-5 business days

Emergency

Freeval Analysis
Approximately 4 hours

Data Recovery
We work around the clock (24/7) until complete

Why trust Kroll Ontrack with your critical data?

 

  • We are pioneers in data management. Kroll Ontrack performed the world’s first data recovery in 1987,
  • We have an unrivalled investment in R&D to produce unique data recovery solutions to address any situation,
  • We have a global reach, a large range of proprietary tools and techniques, and24/7/365 availability,
  • We are the most trusted name in data management - every year we perform 50,000 data recovery jobs globally,
  • We are security compliant. Twice awarded by the US Department of Defense for outstanding security participation.

Start recovering your data!

Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Call us 800.872.2599 Request free online quote

Freeval FAQ

Below is a list of frequently asked questions about our new Freeval service. If your questions are not listed, please contact our team of experts and they would be happy to answer them for you.

Freeval FAQ

DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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